Yayıncı "Springer" İnsan Kaynakları Yönetimi Bölümü Kolleksiyonu için listeleme
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Attitudes Toward Ethically Questionable Negotiation Tactics: A Two-Country Study
(Springer, 2014)Current research has identified five discrete US negotiation tactics, a traditional one considered to be ethical, and four considered to be ethically questionable. Scholars have independently used culture to explain how ... -
The effect of perceived congruence of communication on service quality of customer-contact subordinates: Mediating the role of self-perceived performance
(Springer, 2010-12)In this study, we attempt to explain the results found in the relationships between perceived congruence of communication, self-perceived performance and service quality. Specifically, we propose that the relationship ...