Challenges of adopting artificial technology in human resource management practices

Abstract

In this study, the challenges faced by organisations in integrating artificial intelligence (AI) into human resource management (HRM) practises are examined. For that, AI can bring significant benefits, includ¬ing increasing efficiency and decision-making in the HR processes, namely recruitment, performance evaluation and talent development. Its adoption, however, presents many challenges in technological infrastructure, data privacy, ethical, and organizational culture. This chapter investigates these barriers, particularly the importance of proper management changes and the trade-off between human element and AI's capabilities. The article discusses strategies for overcoming these challenges, the importance of practising ethical AI, data security and employee development. This study offers actionable insights for organisations attempting to leverage AI in HRM in a way that can succeed at both the operational and ethical dimensions. © 2025 by IGI Global Scientific Publishing. All rights reserved.